Understand what drives your customer behavior in clicks

What drives your customers to churn? What leads to a wow experience? What makes them buy your product? In a nut-shell, understand the factors that drive a metric you’re interested in. Power BI makes excellent use of Machine Learning and AI capabilities to analyze your data, rank the factors that matter, and display them as key influencers. If you are a product manager or marketing professional who wants to understand what drives certain customer behavior, you can find that out with a few clicks.

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How to retain your institutional knowledge when employees retire (& how can AI simplify this)

Since skills, knowledge and experience are vital to a successful business and the pace in which it innovates, retaining existing institutional knowledge is an increasing priority. How can you guarantee that your company’s know-how won’t just walk out the door and jeopardise your brand and positioning? The short answer is: You can’t. But there are ways that utilising a combination of analytics, IoT, and AI techniques, along with corporate training and knowledge replacement strategies, can help.

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Top-down and end-to-end governance for the responsible use of AI

Responsible AI is a broad topic covering multiple dimensions of the socio-technical system called Artificial Intelligence. We refer to AI as a socio-technical system here as it captures the interaction between humans and how we interact with AI. In the first part of this series we looked at AI risks from five dimensions. In the second part of this series we look at the ten principles of Responsible AI for corporates.

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