10 ways how AI can improve the Customer Experience

AI led customer experience

It is now clear that the rise of artificial intelligence (AI) in the company owes a lot to the customer experience (CX). In fact, Gartner says CX will account for the majority of AI value for businesses by 2020. However, this value is estimated at 1.2 trillion dollars in 2018, this is a huge market. Here are 10 Areas Where You Can Utilize Application of AI in Customer Experience.

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