Conversational AI developer Kasisto has closed a $15.5 million Series C funding round led by Naples Technology Vendors and NCR Corporation. Kasisto is best known for creating the KAI platform for integrating digital assistants with banking and financial service providers, will use the new funding to keep up with demand in an increasingly valuable and competitive facet of enterprise AI.
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Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report 2021, 75 percent of company leaders agreed that the global pandemic accelerated the acquisition of new technologies to get customer-centricity right. But, there are challenges too.
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Mental health startup Woebot Health announced on July 21st the raise of $90 million in a Series B funding round to boost its mental health chatbot to help deal with increasing mental health concerns around the world. With the new funding, the startup has raised a total of $114 million since its foundation in 2017.
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Buskilla took over as CEO after several years at Nielsen where he oversaw the company’s R&D operation in Israel. Earlier, he co-founded Semanix which was focused on improving patent search technology. He has a background in Machine Learning, Big Data, cloud hosting, and back-end software development and began his career as a software engineer.
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Indian enterprise conversational AI startup Yellow Messenger has rebranded as Yellow.ai and debuted new voice assistants to go with its text-based services as part of an expansion to the United States. Yellow’s automated chat services already run on several major messaging services and company websites but can now include vocal conversations as well.
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With social interactions becoming increasingly digital, companies have been given the opportunity to capture sentiment, identify trends, and mine opinions from a vast array of often publicly available information. Social media enables companies to implement a global approach to communication, interacting with consumers from various parts of the globe simultaneously. This leads to a new set of challenges — ethical, technical, and sometimes even financial.
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“Digital transformation” has been on the mind of many an organization in the last year: the pandemic and the shift it’s brought to how we work are speeding up investments in new apps, infrastructure and work practices to improve productivity regardless of where we sit all day. Now, it looks like we’re on to the next stage of that journey: actually figuring out how to adopt and run with all that new tech.
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Botco.ai is expanding the reach of its immunization health-focused chatbot, Athena, to more of the United States. The startup is scaling up its partnership with STChealth and its vaccine information exchange network, the largest in the country.
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Industry-focused conversational AI developer Hyro has closed a $10.5 million Series A funding round led by Spero Ventures. Hyro develops voice assistants and chatbots for a few verticals, with its conversational AI for healthcare seeing particular growth over the last year, growth it will use the new funding to secure and build upon.
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Atlan secured funding led by Insight Ventures for AI DataOps enabled through data collaboration with an auto-lineage bot.
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A research essay for the module “Digitality & Change” of my “Digital Narratives” MA studies at the International Film School Cologne.
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1/3 of plan to invest in AI skills over next 12 month, 43% rollout accelerated as a result of the pandemic with customer service is top use case, NLP at the forefront, 1/4 will use AI tech in 2021, and 90% want ability to explain how AI arrived at a decision is important. AI systems will reach $77.6 B in 2022
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Conversational AI developer Zammo unveiled a new platform for building voice assistants and chatbots without any coding
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Salesforce announced plans this week to add templates to its Einstein Bots platform for chatbots. Einstein Bot is a natural language processing (NLP) and natural language understanding (NLU) chatbot developed with Salesforce Einstein artificial intelligence (AI) technology.
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upshup, a messaging-focused customer engagement platform, today announced it has raised $100 million in funding from Tiger Global Management, valuing the startup at $1.4 billion. Gupshup says the funds will be put toward its go-to-market, product, and customer acquisition efforts.
Read MorePer Ottosson is CEO of Artificial Solutions, the Sweden-based maker of Teneo software used for building custom chatbots, virtual assistants, and conversational interfaces in over 80 languages. He joined the company in 2020 after a decade in leadership roles at IPSoft and two decades in enterprise software.
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Many startups and companies are scrambling to make use of these powerful new AI tools. Despite the cautions and the hype, the applications of GPT-3 and other NLP are endless and run the gamut of email assistants, language translation, document retrieval, gaming, and dealing with angry customers. In this article, we take a look at five companies that are using NLP for these types of applications.
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Health insurance giant Humana is launching a chatbot powered by IBM Watson’s conversational AI to give personalized assistance to people with health and dental insurance provided by their employer. Humana using the IBM Watson Assistant for Health Benefits marks a major milestone in the growing healthcare AI market, which has accelerated in the wake of the COVID-19 pandemic and the resulting demand on the healthcare industry and its ancillaries.
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The main goal of this article is to help readers understand everything about Chatbots and how they are evolving in the industry. These are the topics that will be specifically covered: The ultimate aim of a Chatbot and Use Cases of Chatbots in various Industries.
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Artificial intelligence is becoming increasingly popular. More and more businesses are adopting AI approaches and implementing use cases that are efficient enough; the global revenue of AI solutions is estimated to reach the mark of 118.6 billion dollars by 2025. Serving customers and businesses with the best experience and services worldwide, AI approaches are rapidly replacing the traditional methods and decreasing the requirement for humans to perform specific redundant tasks.
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