[Use Cases] 5 industry for Conversational AI

Conversational AI use cases

According to Markets and Markets, the expected global Conversational AI market size is set to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9%. Therefore, companies, industry leaders, and employees need to understand precisely what Conversational AI is, why it’s essential, and the many use cases of this AI application disrupting Healthcare, IoT Devices, Retail, HR, and Finance and Banking Industry.

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Conversational AI — A dimensional shift in the way we hold conversations

“It’s important that AI not be the other, it must be us” — Elon Musk. The human history of conversation goes back hundreds of thousands of years. Evolution has rendered different flavors to the art of conversation over a period. The current happenings, however, is not just another turn in this evolutionary journey; it’s a leap. We are talking about an intelligent, natural conversation between a human and a machine.

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Cognigy raises $44M to scale its enterprise-focused conversational AI platform

Cognigy AI

Cognigy, which provides a low-code conversational AI platformthat notably can be used flexibly across a range of applications and geographies — it supports 120 languages; it can be used in external or internal service applications; it can support voice services but also chatbots; it provides real-time assistance for human agents and usage analytics or fully-automated responses; it can integrate with standard call center software, and also with RPA packages; and it can be run in the cloud or on-premise — has closed a round of $44 million, funding that it will be using to continue scaling its business internationally.

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DRUID AI and Ubiquity Technology have just consolidated a Strategic Partnership for the EMEA and North America Regions

Druid - Ubiquity

DRUID, a worldwide leader in conversational AI technology for enterprise’s productivity and Ubiquity Technology, an Intelligent Process Automation specialist, are pleased to announce they have initiated a strategic partnership focused on next-generation Hyperautomation capabilities that strengthen the value of automation to help expedite the business processes in a highly efficient way across all different kinds of organizations.

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Botpress nabs $15M Series A to help developers build conversational apps

Botpress

Botpress, a Montreal-based early stage startup, wants to make it easier for developers to build conversational-based apps, meaning humans interact with the app by speaking instead of typing, clicking or tapping. Today it announced an $15 million Series A from Decibel and Inovia Capital.

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Workflow automation platform Aisera raises $40M

Meet the Aiserans

Aisera, a company developing a platform that automates operations and support tasks across IT, sales, and customer service, today announced it has raised $40 million in a series C round led by Icon Ventures. The startup says the funds, which bring its total raised to $90 million, will support product expansion and deployment, as well as go-to-market, marketing, and software development efforts.

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These Stanford AI Lab dropouts raised $50 million to improve Conversations

Zayd Enam - Cresta

Using its artificial intelligence tools, Cresta studies chats and phone conversations, then tells retail representatives the “best,” or most likely to be effective, replies while they’re still on the line. Agents using the startup’s software convert 20% more sales than those who don’t Enam claims.

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Follow the Money March 2021: 15 Funded Machine Learning Companies

Slice of the Pye: A funding for March 2021

March 2021 latest funding covering artificial intelligence, machine learning, robotics, and innovation.

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NeurIPS 2020: Key research papers in Natural Language Processing (NLP) & Conversational AI

NeurIPS is the largest machine learning conference held every December. It brings together researchers in computational neuroscience, reinforcement learning, deep learning, and their applications such as computer vision, fairness and transparency, natural language processing, robotics, and more. Our team reviewed the papers accepted to NeurIPS 2020 and shortlisted the most interesting ones across different research areas.

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How Mark Kelly used conversational AI to help win a Senate seat

Conversational artificial intelligence has rapidly smartened and scaled since chatbots first entered mainstream social media in 2016. The first few iterations of chatbots on Facebook Messenger were simple, enabling restaurant reservations, flower deliveries, and other structured calls to action. Now, roughly one U.S. presidential term later, conversational experiences are increasingly intuitive.

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Zillow Guided Search – Personalized refinements to help customers find their dream home

Zillow’s mission is to give people the power to unlock life’s next chapter. Core Search and Conversational AI, we do this by helping our customers find their dream home. Now, we are making that process more intuitive through Guided Search, an experience which suggests personalized search refinements that help our customers narrow their searches.

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Top 10 Artificial Intelligence (AI) Trends to watch out for in 2021

AI or artificial intelligence (AI) either promises transformational positive changes for the social good or threatens its very existence to supplant humanity in the most malignant way! Moving forward to a new year in a few months, Analytics Insights bring the top 10 Artificial Intelligence (AI) trends to watch out for in 2021.

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Balto raises $10 million to analyze call center conversations with AI

Balto, which is developing a conversational AI platform for call centers, today announced the close of a $10 million round. A spokesperson said the capital will enable Balto to triple the size of its go-to-market team while bolstering product development.

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The latest breakthroughs in Conversational AI Agents

2020 is the breakthrough year for conversational agents. First, Google’s chatbot Meena and Facebook’s chatbot Blender demonstrated that dialog agents can achieve close to human-level performance in certain tasks. Then, OpenAI’s GPT-3 model made lots of people wonder whether Artificial General Intelligence (AGI) is already here. While we are still a long way off true AGI, conversations with GPT-3 based chatbots can be very entertaining.

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