Conversational AI Platform Active.ai partners Glia to empower Financial Institutions with meeting clients in Digital Environment

Active AI - Glia

Active.Ai, a conversational AI platform developed for financial services, and Glia, a provider of digital customer service, have teamed up in order to empower financial institutions with meeting their customers in the digital domain.

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Glia raises $78 million to digitize customer service interactions

Customer service startup Glia today announced it raised $78 million. The funds will be used to expand departments across its organization, the company says, with a focus on product development and strategic acquisitions. Multimodality is fast becoming the norm in the $350 billion customer service industry.

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