Marketers who deploy AI can have an upper hand in lead generation

Artificial intelligence is now a part of our day-to-day lives and it’s an ideal opportunity to utilize the numerous AI lead generation tools in your business. Artificial intelligence dominates at extricating insights about leads from your marketing and sales data. Some AI-powered tools utilize that information to disclose to you more about your prospects and customers.

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Glia raises $78 million to digitize customer service interactions

Customer service startup Glia today announced it raised $78 million. The funds will be used to expand departments across its organization, the company says, with a focus on product development and strategic acquisitions. Multimodality is fast becoming the norm in the $350 billion customer service industry.

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How Enterprises can drive Sales + Engagement with AI

As an enterprise leader, you are busier than ever, ramping up your sales and marketing machinery to reach the right customers at the right times — with the right messages and offers. Despite the headwinds from COVID-19, the central business tenets of customer acquisition, retention, and expansion (up-sell /cross-sell) remain unchanged. What has changed is their priorities for the time being.

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